Recent activity in Support Questions

0 votes

1 answer 254 views

Why is the 4 digit zip not working in FR? when can we expect it to be working again?

answered Sep 3 in Support Questions by Admin

+1 vote

0 answers 301 views

Using Old Routes in a New Period

commented Sep 1 in Support Questions by SMT

0 votes

1 answer 163 views

Can the search account screen show the zip code along with the address for easy lookup of a mailing address?

answered Aug 5 in Support Questions by Eeisenstein

+2 votes

0 answers 137 views

Bus changes- Previous go to addresses from dropdown list

asked Apr 30 in Support Questions by Weinbaum

0 votes

1 answer 668 views

SFA Summer 2024 EBT

commented Apr 25 in Support Questions by Shulem

0 votes

0 answers 92 views

Payment date issue

asked Feb 11 in Support Questions by SMT

0 votes

1 answer 1,168 views

Fundraising: Pasting HTML with Unicode in email form fails

commented Jan 14 in Support Questions by Admin

0 votes

1 answer 297 views

When pasting a credit card number that has spaces in it into Tuition, it automatically deletes the spaces. In Fundraising, it crashes the server (when we try to charge). Please fix asap. Thank you.

answered Jan 8 in Support Questions by Admin

0 votes

0 answers 125 views

Narrow Down Search Results for view records

asked Nov 20, 2024 in Support Questions by ccensor

0 votes

1 answer 560 views

Set up monthly cc schedule should be charged on a specific weekday

answered Sep 20, 2024 in Support Questions by Admin

+1 vote

1 answer 282 views

Sort Column by Mail Merge

answer selected Sep 18, 2024 in Support Questions by Pupa Camp

0 votes

1 answer 373 views

Aliya by Pledge/Charge does not show which Aliya it is

answer selected Aug 20, 2024 in Support Questions by Admin

0 votes

0 answers 389 views

Its possible that the Bus change "Going To" column should also appear in "Accounts -> Bus Routes -> Changes" ?

commented Jul 30, 2024 in Support Questions by shmuel3641

0 votes

0 answers 230 views

Missing Immunization not valid until 4th birthday

asked Jul 29, 2024 in Support Questions by Pinkus

+5 votes

1 answer 1,053 views

Option to save a student report per student - with the students name in the filename - so that we could give the report to others in an organized fashion?

commented Jul 22, 2024 in Support Questions by mspitzer

0 votes

0 answers 243 views

Update bus driver app in play store

recategorized Jul 21, 2024 in Support Questions by SMT

+1 vote

1 answer 481 views

Big issue with saving letters in the latest version

answered Jul 4, 2024 in Support Questions by Admin

0 votes

0 answers 259 views

New address to existing stop

asked Jun 20, 2024 in Support Questions by Weinbaum

0 votes

1 answer 415 views

Stop numbers by bus changes

answered Jun 18, 2024 in Support Questions by Admin

0 votes

0 answers 193 views

Can I get any credit card machine that accepts all type of payments from anywhere or do I have to get through JL?

asked May 21, 2024 in Support Questions by Sori

0 votes

0 answers 310 views

i would like to see a few samples of a email body wording to use when sending out a monthly statement. can you help me with that?

asked Apr 1, 2024 in Support Questions by mrsweberman

0 votes

1 answer 511 views

GPS online

answer selected Mar 15, 2024 in Support Questions by Admin

0 votes

1 answer 498 views

label printer RD server

commented Mar 11, 2024 in Support Questions by YakovKantor

0 votes

0 answers 157 views

When adjusting a 2 yearly charge in the contract screen with payments already applied, the payments don't get reapplied correctly

asked Feb 27, 2024 in Support Questions by b

0 votes

1 answer 422 views

size of photo for letterhead

answered Jan 22, 2024 in Support Questions by Admin

0 votes

1 answer 420 views

trying to understand the postings

answered Dec 13, 2023 in Support Questions by Admin

0 votes

1 answer 366 views

What happens if I schedule a credit card payment for a date that falls on shabbos, will it wait until motzei shabbos to charge?

commented Dec 13, 2023 in Support Questions by bismark

+1 vote

1 answer 311 views

Mail Merge Query Bug?

commented Dec 12, 2023 in Support Questions by Admin

0 votes

2 answers 304 views

why i can't add more then one account at time

answered Dec 11, 2023 in Support Questions by Admin

0 votes

1 answer 558 views

bus change when choosing the destination address, it should look which route this bus change is for

answer selected Nov 20, 2023 in Support Questions by Admin

0 votes

0 answers 329 views

Can the 'CIR View Form' option open to the main page, Without having to click on 'View Main Page'

asked Nov 15, 2023 in Support Questions by Faiga

0 votes

1 answer 376 views

Running Tuition and Fundraising over a VPN

answered Nov 3, 2023 in Support Questions by Admin

0 votes

1 answer 407 views

Do you have an option of fingerprint clock in?

answered Sep 26, 2023 in Support Questions by Admin

0 votes

1 answer 225 views

The server path for Jl and its attachments was changed due to a server move. Is there a way to make one change for all reports path to be correct, or we need to call in regarding each report separately?

answered Sep 13, 2023 in Support Questions by Admin

0 votes

1 answer 272 views

Report - Hebrew Birthday between selected dates

commented Sep 6, 2023 in Support Questions by Bobov-45

0 votes

1 answer 402 views

Why would the credit card service fail?

answered Sep 4, 2023 in Support Questions by Admin

0 votes

0 answers 258 views

Can you add Light Blue Color to Bus Name?

commented Aug 24, 2023 in Support Questions by Admin

0 votes

1 answer 554 views

Internet Explorer Twilighting

commented Aug 24, 2023 in Support Questions by leah

0 votes

2 answers 269 views

Set default campaign when entering payments in fundraising

answered Jul 26, 2023 in Support Questions by Admin

+5 votes

1 answer 1,070 views

What is the best way to keep track of Pushka campaigns? (Ex. Purim, Chanuka etc.)

answer selected May 28, 2023 in Support Questions by Hershy Klein

+2 votes

1 answer 475 views

saving email template

answered May 5, 2023 in Support Questions by Admin

0 votes

1 answer 435 views

Cloud Options for JL

answered Mar 20, 2023 in Support Questions by Admin

0 votes

1 answer 629 views

How do I include or exclude code 2 parents from PTA Scheduling ?

commented Nov 24, 2022 in Support Questions by lrodkin

0 votes

2 answers 523 views

Import CIR - Program Updated

answered Nov 3, 2022 in Support Questions by YakovKantor

+1 vote

1 answer 291 views

new user guide

answered Oct 27, 2022 in Support Questions by Admin

0 votes

0 answers 340 views

Mail Merge Issue

commented Jul 6, 2022 in Support Questions by yczehn

0 votes

1 answer 594 views

Why is Yiddish coming up WIth Quetion marks?

commented May 3, 2022 in Support Questions by YakovKantor

0 votes

1 answer 329 views

School info tab in administration

commented Mar 10, 2022 in Support Questions by Admin

+1 vote

1 answer 432 views

Student notes - notifications in Hebrew arrive as a email with only question marks

answered Mar 8, 2022 in Support Questions by Admin

0 votes

1 answer 386 views

Running multiple mail merges replaces old files

answered Feb 21, 2022 in Support Questions by Admin

+1 vote

2 answers 541 views

Kuriv/Relatives New Record not available on grid to allow adding by code

answer selected Feb 18, 2022 in Support Questions by Admin

0 votes

1 answer 589 views

Can I send a text message when student gets marked as absent?

commented Feb 17, 2022 in Support Questions by Admin

0 votes

0 answers 185 views

Applying A Minus Payment

asked Nov 24, 2021 in Support Questions by Pupa Camp

0 votes

1 answer 863 views

JL on server

answer selected Nov 24, 2021 in Support Questions by Pupa Camp

0 votes

2 answers 605 views

Usaepay Not Working

commented Aug 10, 2021 in Support Questions by yczehn

0 votes

0 answers 133 views

can there be a way to register for a "breakout room" based on topics of interest

asked Jul 23, 2021 in Support Questions by Shira

+1 vote

0 answers 303 views

Can phone types/Desc be locked to avoid bad data?

asked Jul 8, 2021 in Support Questions by Ngoldstein

+6 votes

1 answer 582 views

When you press on zip 4 it automatically makes the apt/ unit number in lowercase. Is that done by JL or UPSPS? If JL does it can it please be changed into Uppercase? Ty

answer selected Jun 23, 2021 in Support Questions by Admin

+2 votes

0 answers 305 views

Can we Please have an option to delete a student picture ?

commented Jan 3, 2021 in Support Questions by Pinkus

0 votes

1 answer 230 views

Is there a way to have a remote user login to the system besides having a dedicated computer for them to vnc into?

answered Dec 16, 2020 in Support Questions by Admin

0 votes

2 answers 458 views

Where is the best place to keep track of phone calls made to parents about immunization?I

commented Nov 30, 2020 in Support Questions by mering

0 votes

1 answer 234 views

What is the list of years for in the top selections in Fundraising reports?

answered Nov 12, 2020 in Support Questions by Admin

+8 votes

2 answers 1,841 views

Please provide a new video with instructions for the direct certification process. (there is a new process this year)

answer selected Aug 5, 2020 in Support Questions by rg12

+1 vote

2 answers 511 views

Bus Routes not yet registered

answer selected Jun 17, 2020 in Support Questions by meshilem

0 votes

1 answer 240 views

Scheduled Support - Choose your time

answered Jun 12, 2020 in Support Questions by Admin

0 votes

3 answers 1,445 views

Voice campaign recording

answer edited Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 509 views

export contacts

answered Mar 15, 2020 in Support Questions by Admin

0 votes

1 answer 511 views

Automatic Statement Email

commented Dec 23, 2019 in Support Questions by Admin

0 votes

1 answer 535 views

Access to LSAs will be turned off

answer selected Dec 18, 2019 in Support Questions by Tashbar

+2 votes

1 answer 587 views

CIR shots considered invalid if In Process

commented Dec 10, 2019 in Support Questions by Tashbar

0 votes

1 answer 429 views

Cancel a cc charge before its going thru

answer selected Dec 3, 2019 in Support Questions by chaim holtzer

+1 vote

1 answer 916 views

Few receipt attachments in 1 email

commented Nov 24, 2019 in Support Questions by YakovKantor

0 votes

1 answer 202 views

When in a students account, where can i see which bus he goes on?

answer selected Nov 10, 2019 in Support Questions by YakovKantor

0 votes

2 answers 685 views

Issues due to changing Windows locale to Hebrew

answer selected Sep 22, 2019 in Support Questions by Admin

0 votes

1 answer 496 views

Is there a way that if immunizations is not up to date the child should not come up on bus routes?

commented Aug 29, 2019 in Support Questions by Admin

0 votes

3 answers 534 views

how could i export all the names and addresses to an excel sheet?

answered Aug 28, 2019 in Support Questions by Admin

0 votes

1 answer 344 views

Can I Import to Update/Add-Info for existing accounts

commented Aug 28, 2019 in Support Questions by Admin

+1 vote

0 answers 248 views

user rights just for multiple companies in deposits

commented Aug 8, 2019 in Support Questions by zecheryochanan

+3 votes

1 answer 675 views

How can I keep track of all those that have a Measles Titer Test?

answer selected Aug 4, 2019 in Support Questions by Admin

0 votes

1 answer 619 views

Linking campaigns to companies

commented Jul 17, 2019 in Support Questions by mering

0 votes

1 answer 474 views

Can't specify capitalization in hyphenated child's first or last name.

answer selected Jul 7, 2019 in Support Questions by Admin

+2 votes

1 answer 558 views

Only Immunized to Measles

commented Jun 6, 2019 in Support Questions by Ari

+1 vote

1 answer 388 views

Can we set that a text or email is sent to donors.

answer selected Jun 3, 2019 in Support Questions by Admin

0 votes

1 answer 510 views

Attachments tab in tuition

answer selected May 26, 2019 in Support Questions by YakovKantor

0 votes

1 answer 263 views

What is the difference between the NYSIS download and CIR?

answer selected Apr 29, 2019 in Support Questions by Admin

0 votes

1 answer 611 views

NCOA Updates

commented Apr 11, 2019 in Support Questions by Admin

0 votes

1 answer 458 views

amount on top, show only selected company

answer selected Mar 7, 2019 in Support Questions by yczehn

0 votes

1 answer 1,388 views

immunization audit

commented Mar 7, 2019 in Support Questions by Tashbar

+1 vote

1 answer 485 views

can we use a credit card scanner while logged in remotely?

retagged Feb 28, 2019 in Support Questions by yczehn

0 votes

1 answer 420 views

GPS Phone line not working

recategorized Feb 21, 2019 in Support Questions by Admin

–1 vote

1 answer 547 views

set Company as default

answer selected Feb 12, 2019 in Support Questions by yczehn

+3 votes

1 answer 694 views

Email receipt - File name

commented Jan 29, 2019 in Support Questions by Admin

+1 vote

1 answer 490 views

Email receipt - Name from email address

answer selected Jan 28, 2019 in Support Questions by chaim holtzer

0 votes

1 answer 564 views

auto shut off

commented Dec 16, 2018 in Support Questions by chaim holtzer

0 votes

1 answer 476 views

NYC Flu vaccination mandate

commented Dec 14, 2018 in Support Questions by Ari

+4 votes

1 answer 852 views

Pop up recurring CC that will finish next month

comment reshown Nov 7, 2018 in Support Questions by Admin

0 votes

1 answer 537 views

How to enter Montreal street names?

commented Oct 26, 2018 in Support Questions by satmar-montreal

0 votes

1 answer 451 views

CIR Interface is Back Up - 12/15/16 11:45 AM