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Emailing mass statements takes too long
+1
vote
1,404
views
asked
Dec 8, 2016
in
Support Questions
by
Pupa Camp
Emailing mass statements takes Approximately 5 minutes for each statement to be created and sent
So it’s not possible that all statements should get sent within working hours and at night the program gets closed and not all statements are sent and there isn’t even a way to query which accounts got sent their statement
mass-statements
commented
Dec 11, 2016
by
Beth Jacob Seminary
We we find this very slow, I don't think it's 5 minutes each. The same problem is with emailing receipts, which in Canada is a must, and saves us all the postage, but it also takes forever to complete.
Any fix for both would we welcomed.
commented
Jun 7, 2018
by
Admin
Please post which statement you use and we can get it down to a few seconds only.
commented
Jun 7, 2018
by
Pupa Camp
Statemets camp total
Statements camp total all payments
statements camp total w future cc
statements camp
thanks
commented
Jun 7, 2018
by
Admin
statements camp done. Call in to test, if good will put for all others.
commented
Jun 7, 2018
by
Admin
All Done. You can mark it complete.
commented
Jun 7, 2018
by
Pupa Camp
Thanks
1 Answer
answered
Dec 11, 2016
by
Admin
selected
Jun 7, 2018
by
Pupa Camp
Best answer
It depends alot on your computer, network, internet speed and statement type. In our tests it takes around 12 seconds each.
commented
Dec 11, 2016
by
Pupa Camp
right when we email one statement it take seconds but when making the mass email then is the problem
commented
Dec 11, 2016
by
Admin
Correct. When sending mass it needs to regenerate the statement for each email. So if creating your statements take 5 minutes, each email will take 5 minutes.
commented
Dec 21, 2016
by
Pupa Camp
when we email one statement it take seconds to generate, only by mass email it takes long to generate
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